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Privacy Policy

Last updated: 04/16/2026

This Privacy Policy describes how TruVera Solutions LLC (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you access or use XRayAI (the “Service”), including our website, mobile applications, dashboards, and related services.

By using XRayAI, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

We may collect information you voluntarily provide, including:

  • Name, email address, and account credentials
  • Business or merchant information
  • Uploaded financial or processing statements
  • Communications with support
  • Subscription and plan selections

b. Automatically Collected Information

When you use the Service, we may automatically collect:

  • Device type, operating system, and app version
  • IP address and approximate location
  • Usage activity (features accessed, session duration)
  • Log files, diagnostics, and crash data

c. Payment Information

Payments are processed by third-party payment providers (e.g., Stripe, Apple App Store, Google Play, etc.).

  • We do not store full payment card details
  • Billing data is handled according to the provider’s privacy policy

2. Financial & Uploaded Data

XRayAI allows users to upload financial or merchant processing documents.

You acknowledge that:

  • You are authorized to upload such data
  • Uploaded data may contain sensitive financial information
  • Data is processed solely to provide analysis and insights

We do not sell, rent, or trade uploaded financial data.

3. How We Use Information

We use collected information to:

  • Provide, operate, and improve XRayAI
  • Generate AI-powered reports and insights
  • Authenticate users and manage accounts
  • Process subscriptions and billing
  • Communicate service updates and support responses
  • Monitor performance, security, and fraud prevention
  • Comply with legal obligations

4. AI & Automated Processing Disclosure

XRayAI uses automated systems and artificial intelligence to analyze uploaded data.

  • Provide, operate, and improve XRayAI
  • Outputs are generated algorithmically
  • Results may be probabilistic and not error-free
  • No fully automated decisions produce legal or financial effects without user action

XRayAI functions as a decision-support platform, not a decision-maker.

5. Data Sharing & Disclosure

We may share information only in the following circumstances:

a. Service Providers

With trusted vendors who assist with:

  • Cloud hosting
  • Analytics
  • Customer support
  • Security monitoring

All providers are contractually bound to protect data.

b. Legal & Compliance

We may disclose information if required to:

  • Comply with law or regulation
  • Respond to lawful requests
  • Protect rights, safety, or property

c. Business Transfers

In the event of a merger, acquisition, or asset sale, data may be transferred as part of the transaction.

6. Data Retention

We retain personal information:

  • As long as your account is active
  • As needed to provide the Service
  • As required by law or legitimate business needs

You may request deletion of your account and associated data, subject to legal retention requirements.

7. Security Measures

We implement reasonable administrative, technical, and organizational safeguards, including:

  • Encryption in transit and at rest
  • Access controls
  • Secure cloud infrastructure

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access personal data
  • Correct inaccurate data
  • Request deletion
  • Object to or restrict processing
  • Receive a copy of your data

California Residents (CCPA/CPRA)

  • We do not sell personal information
  • You may request disclosure or deletion of collected data

EU/UK Residents (GDPR)

  • You may exercise rights under GDPR, including data portability and withdrawal of consent

Requests can be submitted via the contact details below.

9. Cookies & Analytics

XRayAI may use cookies or similar technologies to:

  • Maintain sessions
  • Improve user experience
  • Analyze usage patterns

You can manage cookie preferences through your browser or device settings.

10. Children’s Privacy

XRayAI is not intended for individuals under 18.

We do not knowingly collect personal data from minors. If discovered, such data will be deleted.

11. Third-Party Links

The Service may contain links to third-party websites or services.

We are not responsible for their privacy practices and encourage you to review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

  • Updates will be posted with a revised “Last Updated” date
  • Continued use of XRayAI constitutes acceptance

13. Contact Us

If you have questions or requests regarding this Privacy Policy:

TruVera Solutions LLC

Email: support@xrayai.io

Website: xrayai.io